Introduction
Cooper Parry LLP (the "Company", "we" or "us") takes the privacy of your information very seriously and we have adopted the following privacy policy as part of our commitment to protect any personal information you provide to us through www.revival.co.uk (referred to below as the "Site") or by any other means.
This policy together with our Terms of Use explains how and for what purposes we use the information collected about you. Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries about the policy, please contact us and we will do our best to answer your questions.
For the purpose of the Data Protection Act 1998 ("the Act"), the data controller is Cooper Parry of 3 Centro Place, Pride Park, Derby DE24 8RF and our data protection registration number is Z624295X.
Please note that this privacy policy does not apply to other websites linked through this Site. Personal information which you choose to provide other websites will be subject to the privacy policies of those websites.
In this privacy policy unless the context otherwise requires the following words shall have the following meanings:
1.1.1 "Debt Analyser" means the debt analyser on the Site which is a tool which shows the user the best way out of debt after requesting certain personal information from the user; and
1.1.2 "Free Debt Advice" means a face to face meeting, telephone conversation or correspondence by email or post where we undertake to provide one hour of our time free of charge in order to evaluate your circumstances.
Personal information collected
We will collect the following personal information from you:
name, a user name, gender, date of birth;
e-mail address, postal address, telephone number;
your interests;
financial income and living expenses;
details of debts outstanding
any other personal or financial information requested by the Debt Analyser or through the Free Debt Advice scheme;
records of any correspondence sent to us; and
details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services that we offer.
Use of this information
We will not use or disclose your personal information unless you have given your permission, except for the following:
verify your identity;
carry out debt analysis and offer solutions;
carry out marketing analysis and make general improvements to our Site;
to obtain your views or comments on the services we provide including keeping you informed about other services we provide;
to ensure that content from the Site is presented in the most effective manner for you and your computer; and
to notify you about changes to the Site or service provided.
Sharing this information
We will not sell, trade or rent your personal information to others unless you have given your permission.
With your permission, we will only share your personal information with carefully chosen, reputable and trustworthy third parties. We will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see the personal information. However, we are not responsible for any breach of security or any act or omission of third parties who receive the personal information.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985 (as amended from time to time).
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by law, a court order or for the purposes of prevention of fraud or other crime) or in order to enforce or apply our Terms of Use, and other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Other than as set out above, we will not disclose any of your personal information without your permission.
Information automatically collected from your computer
Log files/IP addresses: When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.
We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
Cookies
When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:
we can recognise you when you revisit the Site and so that you will not have to re-enter your details each time you visit the Site
to speed up your searches and store information about your preferences, in order to customise the Site to your individual interests
to track how our site is used and to improve and update our content
You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.
Please note that other websites linked to the Site may also use cookies, over which we have no control. Please refer to their cookies policy for information on how they use cookies.
Web beacons
The Site may contain electronic images known as web beacons (also known as clear gifs) that allow us to count the number of people that have visited the web pages contained on the Site.
The web beacons do not extract any personally identifiable information and are only used to track the effectiveness of a particular marketing campaign or web page.
Changes
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
Use of forums or chat rooms
The Site may from time to time include chat rooms, forums, message boards, and/ or news groups (all of which will be governed by separate terms and conditions and/or Terms of Use) on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.
Security
1.1 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site, therefore any transmission is at your own risk.
1.2 Where possible we have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.
Linking to third party websites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that before submitting any personal data, you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that before submitting any personal data, you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Transferring your information outside of Europe
As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Your Rights
1.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
1.2 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at sarahw@revivalforyou.co.uk or write to us at REVIVAL, 14 Park Row, Nottingham NG1 6GR.
Last update: 5 July 2007